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How to stop RAX120 keeps blocking my streaming service
I have recently purchased the RAX120 router and experienced an issue.
I'm constantly using a streaming service from https://tw.iqiyi.com
And Netgear Armor keeps blocking the streaming URL, here's an example:
This is blocked by Netgear Armor and identified as "Malware".
However, as you can see it is a video stream served from CDN and the IP and URL will be changed if I'm watching different video content.
I have set up Trusted IP in Advanced > Security > Block Sites but not working.
Anyone know how to fix this? I don't want to just turn off Netgear Armor.
How do I turn NETGEAR Armor on or off using the Nighthawk or Orbi app?
9 Replies
In Bitdefender installed on Windows under Notificaitons is the block listed there and are you allowed to "Add to Exceptions"?
No, sorry I didn't make it clearer. I'm watching the videos on my iPhone and the video was halted in a while. And when I check the Nighthawk Wifi app, I realize the URL that I shared above was blocked and identified as Malware.
I assume this is blocked by Netgear Armor coming along with my RAX120.
Yes, it appears to be blocked by Bitdefender. You'll have to write support at Bitdefender if it is a false positive to see if they app will let it through.
I guess you could also try to disable the protection and see if it lets you access that site?
See attached
Joi007 wrote:Yes, it appears to be blocked by Bitdefender. You'll have to write support at Bitdefender if it is a false positive to see if they app will let it through.
I guess you could also try to disable the protection and see if it lets you access that site?
See attached
I tried to disable the Netgear Armor but unfortunately I can't find a way to do it. There's no option on the RAX120 admin console that I can disable it. It just says ENABLED.
I checked the discussions, and appeartly Orbi users can disable it via their Orbi app. But I just can't find such an option on my Nighthawk Wifi app for RAX120.It would be great if you can shed some light on this.
DannyLin wrote:
I tried to disable the Netgear Armor but unfortunately I can't find a way to do it. There's no option on the RAX120 admin console that I can disable it. It just says ENABLED.
I checked the discussions, and appeartly Orbi users can disable it via their Orbi app. But I just can't find such an option on my Nighthawk Wifi app for RAX120.It would be great if you can shed some light on this.
Armor has its own bolt hole:
NETGEAR Armor - NETGEAR Communities
You might do better to try there.
