Orbi WiFi 7 RBE973
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Blocked Devices on ORBI RBR20

ShawnaShaffer
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Blocked Devices on ORBI RBR20

I paused wifi on a few devices for the evening.  Next morning, turned them all back on, but now none of those devices are able to connect to the wifi, instead the devices receive a message that the server is blocked.  Any guidance?  I've rebooted the devices, rebooted the router and orbi systems.  Nothing is working to unlock them.

 

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
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CrimpOn
Guru

Re: Blocked Devices on ORBI RBR20


@ShawnaShaffer wrote:

I paused wifi on a few devices for the evening.  Next morning, turned them all back on, but now none of those devices are able to connect to the wifi, instead the devices receive a message that the server is blocked.  Any guidance?  I've rebooted the devices, rebooted the router and orbi systems.  Nothing is working to unlock them.


Caveat: I know nothing about Parental Controls. I am only on this forum because the Orbi "app" seems to think I started configuring them and won't let me "just say no."

 

Could you do a quick check on the Orbi web interface of the Attached Devices page?

Is Access Control enabled or not enabled?

I almost never use the Orbi "app", but one time after opening it to check something, I found that Access Control had been enabled on my Orbi and at least one device was not "Blocked".  Quickly turned Access Control to OFF (while swearing. computers understand threats.)

Problem went away.

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