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Forum Discussion

jglazer63's avatar
Jan 28, 2020

Cannot uninstall app

I installed MySQL on my NAS and then I tried to uninstall it.  Uninstall fails.  How do I manually uninstall this app.  It no longer runs either and I want to try to use it again.

 

Does ANYONE have any idea how to do this or do I need to purchase a new 424?  I've been waiting for days for any kind of answer.

1 Reply

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  • The version in the app may simply be incompatible with the current OS.  One way to see is to remove your drives, create a new, temporary volume on a scratch drive, and try again.  If that also fails to function, I believe you've shown it never will with your current OS and the inability to install is likely a result of an incomplete installation due to a dependancy issue.

     

    If it does work with the scratch volume, then just try re-installing on the original one.

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