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Forum Discussion
Swurre
May 08, 2017Aspirant
Firmware update, stuck at "Booting... Update FW"
I got a update reminder that 6.7.1 was available so i updated from 6.6.1. and the NAS restarted, but it´s been stuck at "Booting... Updating FW" for over 12 hours now, i have tried OS reinstall from de meny but stops in the same place :(
Please help!!
The NAS works perfect now.
20 Replies
Replies have been turned off for this discussion
- TommyBBAspirant
I am in the same state - 6.6.1 to 6.7.1, but just over an hour. I am afraid I applied it to three systems at the same time, luckily they are my replication target units. Units are rr3312.
I cannot ping any of the units.
Help!!!!.
Thanks TommyBB
- lundmiloLuminary
Swurre wrote:I got a update reminder that 6.7.1 was available so i updated from 6.6.1. and the NAS restarted, but it´s been stuck at "Booting... Updating FW" for over 12 hours now, i have tried OS reinstall from de meny but stops in the same place :(
Please help!!
What apps/services do you have running?
I manually updated from 6.6.1 to 6.7.1 a few days ago, and I have not discovered any issues yet.
- SwurreAspirant
I can´t get into the admin page at the moment... can´t change anything.
My RN104 did not get the update, only the RN214.
/ Michael Swärdh
Sweden - ReadyNAS 214- 4 X 4 TB WD Red
- SwurreAspirant
I think i have the same services on the RN214 as on the RN104:
SMB
AFP
ReadyDLNA
UPnP
HTTP
HTTPS
Antivirus
I´m absolutely NOT an expert, so if i don´t need any of them just tell me, but as i said, hard du access the admin page atm.
- JambuttyAspirant
Firmware "upgrade" has killed mine too, seem to have lost the ethernet (tried both ports). Don't have time for this tonight, I'll have to have a look later in the week. Thanks Netgear. :(
- TommyBBAspirant
Good Morning, After letting my system rest all night, I attempted a graceful power down. I pressed the button and the power light went off.
I pressed it again, and the power light blinked. After about 5 - 10 minutes, the power light stayed on, and I am accessing my Admin page with the 6.7.1 firmware displayed. It appears my systems are OK. The apps the I have running are:
SMB, AFP, UPnP, HTTP, HTTPS. I am using them as replicated storage for Body cam videos. I do not recall the power down as part of the procedure, but it worked. I did not unplug them, just used the power button. This is a readyNAS3312 with 12 - 8TB disks
- JambuttyAspirantI shut it down and left it about ten minutes without power, when I booted back up it was, thankfully, ok.
- SwurreAspirant
Congrats... I still have the same problem, have tried to restart, power down wait for 10 min then restart but stops att Booting... Updating FW everytime :(
I can´t power down with the powerbutton, nothing happens when i press it once, twice or a 100 times, so i need to pull the powercord to shutdown the NAS.
- mdgm-ntgrNETGEAR Employee Retired
USB Boot Recovery is rarely the solution to a problem.
I'd think a fairly full 4GB root volume would be much more likely.
- JambuttyAspirantSounds like maybe the file is corrupt - it might be worth downloading fresh to a USB stick and booting the NAS off that - not sure exactly how but you should be able to find the instructions somewhere on this site...
- jak0lantashMentor
Jambutty wrote:
Sounds like maybe the file is corrupt - it might be worth downloading fresh to a USB stick and booting the NAS off that - not sure exactly how but you should be able to find the instructions somewhere on this site...I think the confusion is that people think the USB Boot Recovery is the same as booting a PC from an Ubuntu live stick. It really isn't.
USB Boot Recovery is to overwrite the content of the Flash card in the NAS.
When performing a Factory Default, a ReadyNAS extract the content of the Flash on the disks.
When booting, a ReadyNAS access the system and the settings that are stored on the disks.
So if your ReadyNAS is stuck in Booting, the issue is on the system stored on the drives, not the content of the Flash...
- JambuttyAspirantAnd the solution...?
- jak0lantashMentor
Jambutty wrote:
And the solution...?We need to know more about what the problem is.
Several of people here can have seemingly the same issue that can be caused by different things.
What does RAIDar say? https://kb.netgear.com/20684/ReadyNAS-Downloads#raidar
Can you ping the NAS?
Is SSH enabled? Can you SSH to the NAS? (I doubt it but worth a try.)
- SwurreAspirant
RAIDar just say Updating and the software say 6.7.1
But i never goes back from updating.
Yes i can PING the NAS.
- jak0lantashMentorDoes it work if you boot the NAS into Volume Read Only mode via the Boot Menu?
https://kb.netgear.com/20898/ReadyNAS-ReadyDATA-Boot-Menu- mdgm-ntgrNETGEAR Employee Retired
All of your disks have ATA errors:
Device Model: WDC WD40EFRX-68WT0N0 Serial Number: 5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0 9 Power_On_Hours 0x0032 064 064 000 Old_age Always - 26668 197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0030 100 253 000 Old_age Offline - 0 ATA Error Count: 259 (device log contains only the most recent five errors) Device Model: WDC WD40EFRX-68WT0N0 Serial Number: 5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0 9 Power_On_Hours 0x0032 064 064 000 Old_age Always - 26664 197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0030 100 253 000 Old_age Offline - 0 ATA Error Count: 76 (device log contains only the most recent five errors) Device Model: WDC WD40EFRX-68WT0N0 Serial Number: 5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0 9 Power_On_Hours 0x0032 094 094 000 Old_age Always - 4706 197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0030 100 253 000 Old_age Offline - 0 ATA Error Count: 158 (device log contains only the most recent five errors) Device Model: WDC WD40EFRX-68WT0N0 Serial Number: 5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0 9 Power_On_Hours 0x0032 064 064 000 Old_age Always - 26281 197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0030 100 253 000 Old_age Offline - 0 ATA Error Count: 149 (device log contains only the most recent five errors)
Though these counts last increased in February.
- SwurreAspirant
The NAS works perfect now.
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