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Forum Discussion
ReadyNAS NV+ - The remote device or resource will not accept the connection
I'm having trouble connecting to my ReadyNas NV+ via WiFi using Windows Explorer in Windows 10. Can access Frontview through Chrome, but for some reason I can no longer access the ReadyNas through Wi...
pimpyoda wrote:
I don't have a backup of the NAS. Does that mean the data could be gone?
That is possible.
But it is also possible that you have a full root partition, and that the NAS configuration files have gotten corrupted. That could also explain why we weren't able to gain access to the shares.
If you are the original purchaser, you can contact Netgear paid support (my.netgear.com) and they can troubleshoot remotely. You'd boot up in tech support mode (one of the boot menu options), and give them a code that appears on the LCD screen.
Per-incident paid support is about $75 USD (I think). If data recovery is needed, it would be a lot more expensive. https://kb.netgear.com/69/ReadyNAS-Data-Recovery-Diagnostics-Scope-of-Service
Note you don't want to pay for the "gearhead" support. If you have difficulty getting per-incident support, the mods ( JohnCM_S and Marc_V should be able to facilitate.
OK - thanks for trying to help with this.
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