Firmware update on app

[Dessman]

The app doesn't recognize the new update

[FURRYe38]

Not much to go on. 

What NG product are you referring too? 

There's a support site with access to manuals, firmware, install guides, etc.
Go to https://www.netgear.com/support/
Type in your model number and from there it'll take you to the above.
Its a great resource to start with.

[Dessman]

R7000 the app doesn't recognize the new firmware. Is their a way to fix it to where it recognizes it.

[FURRYe38]

No from this side. 

I recommend that you manually update the router using a wired PC and web browser. Follow instructions here:

https://community.netgear.com/t5/Nighthawk-WiFi-Routers/New-R7000-Firmware-Version-1-0-11-136-Releas...