Genie App Not Available for Galaxy Tab 4

[stestardi]

I recently reset my Samsung Galaxy Tab 4, and when I tried to install the Genie App from the Play Store there is no Install option and I see the message "Your device isn't compatible with this version".

will this be fixed, and if not is there a way to install the old version that was compatible with the Tab 4?

Thanks!

[DexterJB]

Hi @stestardi,

You can try the using the previous version linked below and have it updated if possible.

http://files.netgear-support.com/go/?a=d&i=FjCF9cAIvR

Regards,

Dexter

Community Team

[stestardi]

Thanks, @DexterJB.

Is Netgear planning on releasing a version of the app that's compatible with the Tab 4?

Steve

[DexterJB]

Hi @stestardi,

You can try posting this on the idea exchange board linked below.

https://community.netgear.com/t5/Idea-Exchange-For-Home/idb-p/idea-exchange-for-home?topic-zoom=&sor...

Regards,

Dexter

Community Team