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Nighthawk R6700 app will not save device icons
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2020-05-05
06:40 PM
2020-05-05
06:40 PM
Nighthawk R6700 app will not save device icons
I just got my router 3 days ago. Hooked it up and everything is fine except that when I add a new device, the Nighthawk app resets the device icons for all devices connected to the default icon. It seems to save the names, but not the icons. Also, for my printer it chose a name for it that it allows me to edit, but will not let me save. Same for the icon. When I try to save it gives me the message "Please try again later". I've been trying for 3 days now.
Model: R6700|Nighthawk AC1750 Smart WiFi Router
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2020-05-07
03:50 PM
2020-05-07
03:50 PM
Re: Nighthawk R6700 app will not save device icons
Hi JediShel,
May you try reinstalling the Nighthawk app and letting us know what version of the app you're on (iOS or Android).
Thanks,
Christian
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2020-05-19
10:40 AM
2020-05-19
10:40 AM
Re: Nighthawk R6700 app will not save device icons
I renamed all my devices last week so that I can recognize them and today all the names reverted back to what they were before. I have does this in the past also and it never keeps the names. It might keep them for a few days but then changes.
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