Nighthawk R9000 iOS app

[DEA6836]

When I go into the Nighthawk app under settings and try to switch on Anywhere Access I get a message “This NETGEAR device is already registered with another account”.  I have registered this device only once. How can it be registered with another account?

[Christian_R]

Hello DEA6836, 

May you confirm that your router is registered to the email address used to log into your MyNETGEAR account and Nighthawk app.

Thanks,
Christian