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MR60 Mesh constantly dropping after auto update

Hettick123
Aspirant

MR60 Mesh constantly dropping after auto update

This is a known issue for the MR60 system. Your firmware update that auto downloaded to my system is causing constant dropping of connections. I don’t have a laptop to go around and manually downgrade each device. What is the plan to correct this really frustrating move in Netgears part? This has made a 1 year old $500 investment completely useless.
Message 1 of 4
FURRYe38
Guru

Re: MR60 Mesh constantly dropping after auto update

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

 

How about manually loading the MR using a wired PC and web browser and sending the FW file to the MR?

Has a factory reset and setup from scratch been performed? 

 

Message 2 of 4
Hettick123
Aspirant

Re: MR60 Mesh constantly dropping after auto update

Running v1.1.6.122 on MR and MSsx3
Tried two modems. Newest and current is the MB8611 with Xfinity Gig service. Tried the factory restart on all the MS and the MRs still dropping out constantly.
Message 3 of 4
Hettick123
Aspirant

Re: MR60 Mesh constantly dropping after auto update

Also tried going static IPs for the MSs- no change
Message 4 of 4
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