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Forum Discussion
How do i get support????!
Help! How do you get support from Netgear? I can find no numbers or email or chat link the website just takes you in circles asking for your model and then taking you nowhere!
We had the modem/router working yesterday now it is totally useless piece of plastic 🙄
NetGear how do i get hold of anyone to use your promised 90 day post purchase support!!!!?
We had the modem/router working yesterday now it is totally useless piece of plastic 🙄
NetGear how do i get hold of anyone to use your promised 90 day post purchase support!!!!?
2 Replies
- Found an email for support finally.... hopefully get a reply.....
You register the product at my.netgear.com (if that hasn't happened already). You should also upload your proof-of-purchase as that will save time later.
Then you can contact support via my.netgear.com. You don't want gearhead support, so don't go down that path.
Although you aren't looking for warranty replacement, this post will aim you in the right direction: https://community.netgear.com/t5/WiFi-Range-Extenders-Nighthawk/Nighthawk-EX8000-NO-SUPPORT-AVAILABLE-AFTER-REGISTERING/m-p/1641893#M26034
