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Forum Discussion
Retired_Member
Aug 11, 2017Netgear EX6100 Router to Extender 5GHz band won't connect
Hi everyone,
I have been through the setup process many times, but my extender just doesn't want to connect to my router on the 5GHz band. It will connect to and broadcast the 2.4GHz just fine and can broadcast a 5GHz signal if the extender is connected to the router using the 2.4GHz band. No matter what I try the router to extender 5GHz signal is always red after the setup process. I want to enable the Fastlane Technology with the Extender connecting to my router's 5GHz band and broadcasting out a 2.4Ghz signal since some of my devices can only use the 2.4GHz band. Has anyone else experienced this issue and know a fix? Is it possible that the extender is faulty? Thanks in advance.
8 Replies
- exxtreme76401Aspirant
the red means its not getting a strong signal. is it on the router or the device side?
- Retired_Member
I can get a solid 5GHz signal with my laptop in the exact location of the extender, so the 5GHz signal from the router is fine.
- exxtreme76401Aspirant
the laptop is using a diffrent antenna and position. which light on the extender is red. just b/c your laptop has a stong signal doesnt mean that something isnt blocking the signal behind a chair or through you. as the attenna in a laptop is normally in the sceen it tends to have more line of sight with the router than a extender plugged in the wall.