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Thomas13's avatar
Thomas13
Follower
Feb 13, 2016

WN3000RP can not connect to FIOS Gateway Quantum Router

I upgraded to FIOS 75/75 and received a new router, (Verizon Gateway Quantum).  After doing the Factory reset on the extender I've been trying to re-configure the extender to the new network, with no luck.  Sometimes while in step 2, (applying security) or in step 4, (finalize settings) the page just closes and I have to start all over.  I have not been able to complete the set up yet.  Any help in this matter is greatly appreciated.

2 Replies

  • I too have the same problem.

    I had no problem connecting to the previous router, Actiontec, but can't connect to the

    FIOS Quantum Router.

    I tried everything.

    • DarrenM's avatar
      DarrenM
      Sr. NETGEAR Moderator

      Have you guys tried using WPS to connect? also try to do the setup while connected directly to the extender via Ethernet.

       

      DarrenM