NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

7 Replies

    • brandoncbarker's avatar
      brandoncbarker
      Tutor
      Updated and factory reset and i am still losing packets/lagging. Any gaming is impossible. Tried downgrading to 2.1.0.4 and still same behavior. Hard wired to router still does the same thing. Hard wired directly to modem and all works so it’s definitely my router....
      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        What console are you having issues with lag on? Is it just your gaming that is affected or do you experience buffering on YouTube for example on a PC?

        How are you measuring your packet loss?

        There are 3 likely causes for your lag issues. The first is that you need to be connected via ethernet to your game console, as great as the XR500 WiFi is I would always recommend wired. If you are on WiFi this could fix your issue immediately.

        The 2nd is that you're experiencing local congestion & have not setup your QoS settings correctly. Set your Anti-Bufferbloat to 'Always' & give the download/upload sliders both 70%. For Bandwidth Allocation leave both download/upload equal. Ensure that share excess is enabled for both download & upload on Bandwidth Allocation.

        The last cause is the Geo-Filter, that you're not utilising it to obtain a close server and thus getting a far away server which causes lag. If you are getting a local server then it could be the server itself causing issues. In which case I would recommend moving your home location/radius to avoid it. I would recommend using the Profiles on the Geo-Filter to setup the Map settings accordingly.