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Massive internet speed drop from router to computer

mkeballa
Aspirant

Massive internet speed drop from router to computer

Netgear CM700 Modem

XR500 nighthawk router

 

Having massive speed drops, internet from modem direct to computer 115mbps, when running through router hardwired into computer only getting 4mbps, called internet provider and all working on there end and to router. Reset router and router is showing 115mbps upon resetting and then once fully setup running speed test is only 4mbps I am at a loss not sure if firmware is what is causing issue or some settings, firmware is up to date.

Model: XR500|Nighthawk Pro Gaming Router
Message 1 of 7
Netduma-Fraser
NetDuma Partner

Re: Massive internet speed drop from router to computer

Have you enabled QoS at all? Is that through a wired test you're receiving the low speeds? Do you get higher speeds when using WiFi?
Message 2 of 7
mkeballa
Aspirant

Re: Massive internet speed drop from router to computer

I have used Qos on and with it off seleted to never but speeds are still very slow, I have run a speed test on WIFI and the wifi is getting 100mbps but the wired connnection only 4mbps

Message 3 of 7
Netduma-Fraser
NetDuma Partner

Re: Massive internet speed drop from router to computer

Could you provide a screenshot of the Device Manager table view please?
Message 4 of 7
mkeballa
Aspirant

Re: Massive internet speed drop from router to computer

here is the device manager screen

Message 5 of 7
mkeballa
Aspirant

Re: Massive internet speed drop from router to computer

PROBLEM FINALLY SOLVED.

 

After hours of trying to figure out what my issue was.

Windows+X

Device manager

network adapters right click to properties

Advanced

Large send offload V2 (IPv4) disabled

Large send offload V2 (IPv6) disabled

Same screen scrolled down to Speed and Duplex

set value to 1.0 GB FULL DUPLEX

 

I am running 110mbps now with router. Router was showing 100mbps HALF duplex in the negear router setup. Now issue is fixed and running perfect.

Message 6 of 7
Netduma-Fraser
NetDuma Partner

Re: Massive internet speed drop from router to computer

Brilliant, glad to hear it is working now and thanks for posting the solution!
Message 7 of 7
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