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Solved
Nighthawk XR500 USB Control Center not recognizing my printer
Router : Nighthawk XR500 OS : Windows 10 Printer : Samsung ML-2165 I tested the USB ports and they recognize the Flash drives, but when I plug in the printer , there is no light on the router ...
NETGEAR confirmed that the ReadySHARE Print feature was mistakenly removed from the XR500 firmware and it will be restored in the next offical firmware release. We just need to sit tight for the next XR500 firmware release.
Forgot to mention first I did upgrade to the newest version as well but that didn't help as well.
Also the printer works fine when connected to USB ports on my laptop. So nothing wrong with it or the cable.
Tested both USB ports on the router, both ports won't light up. But they don't seem to have a problem recognizing the flash drive.
And yes, only one device at a time yes.
I really wanted to be able to use my wired printer wirelessly...
- Hi t0ny, I am not familar with the USB side of things as it's a Netgear feature. Did you call or email support? If you call you should get a higher level of support.
In USB Storage > USB Settings is enabled set to yes? If you click Approved Devices do you see the printer listed?Hi, the support I am getting is trough email messages.
Yes, the USB settings is set to Yes. In approved devices there are no devices listed. If I choose Add devices then it ask me to choose a device but since there are no devices listed I can not choose a device.
To me it seems that the router doesn't recognize the printer at all as the light doesn't turn on... I even tried a different printer, same thing. I wanted to ask if anyone else is experiencing the same issue with their printers, hence posting it here on the community forums or is it my router / settings only?
- I'd suggest calling instead of support conducted through email.
Also download the Netgear Genie app and click airprint on that and see if you can resolve it that way.
