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Forum Discussion
XR1000 2.4ghz not connecting to smartphones
2.4ghz will connect then disconnect immediately or it will tell me that the password is incorrect when it definitely is not. The signal strength shows full bars also. I've tried randomized and phone macs, it doesn't matter, I don't have too many devices online and the 5g works fine if you're in range. I'm about to go Office Space on this router, it shouldn't have this many issues for the price and I shouldn't need to be a engineer to use it, nor should I have to reconfigure every single setting, assign static ips to everything ect ect. just to hook up to wifi. Please, for the love of all that is holy, can someone come up with some real fixes for these issues!!!
4 Replies
Is this only a problem on smart phones, or are other devices having issues with the 2.4GHz too?
Is the router next to any other electrical devices, if so could you move them away?
For example, any IoT devices or bridges for those devices can cause interference.
Are you using wpa3? (try using wpa2)
what modem/gateway is it connected to?
Have you tried it with AX disabled on the 2.4gh?- I have the router far enough from anything that could remotely even begin to cause any kind of interference. It's in the same exact spot my xfinity B7 was and it never had an issue. I'm not running anything like surveillance cameras or lights ect. The 2.4 ghz is set at wpa2 already and ax is enabled. My modem is a nighthawk cm2050v, from what I've been told, should be able to handle this router.
- What devices are you having the issues on specifically? For example, iOS devices have an option enabled by default that randomizes their MAC address and that can cause issues.
Judging by your comments you disabled Smart Connect is that right?
