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XR1000 Packet Loss while gaming

Netduma-Liam
NetDuma Partner

Re: XR1000 Packet Loss while gaming

Sorry to hear this, thanks for your patience throughout troubleshooting nonetheless. We'll continue to work with NG on this issue, thanks for sticking with DumaOS!

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Re: XR1000 Packet Loss while gaming

Netgear provided me with 10055 firmware and also had me run command prompt. Run the command "ping www.google.com -f -l 1500" if that fails, retype the command and instead of 1500, type 1492. If that fails, type 1472 (passes for me). Luckily I didn't return the XR1000 yet. Will be testing this. I changed MTU size in router settings to 1472. They say this should stop the fragmented packets causing internet loss. This is the first time I've ever had to change MTU as previously owned routers were at 1500 MTU. He said it's possible the 1472 MTU could work with current version 10052.
Message 52 of 53
Netduma-Liam
NetDuma Partner

Re: XR1000 Packet Loss while gaming

Right OK that's interesting, please do let us know how you get on with that!

Message 53 of 53
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