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XR500 Internet Cutting out then reconnects
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XR500 Internet Cutting out then reconnects
Hey all. Currently using the Netgear XR500. Had the latest firmware installed yet every 2 to 3 days I would have the internet cut out and what I needed to do was restart the router AND modem to get the internet back.
After reading these forums I then downloaded V2.3.2.32 and installed this firmware and the issues aren't as bad HOWEVER the internet still cuts out for maybe 30 seconds then reconnects, every 2-3 days as per the previous issue. I don't need to restart the router or modem however it is still an issue. I had the XR300 prior to this as mentioned above and the issue with that was my upload speed every night would drop to 1mbp/s and never recover until hours later.
I've been reading that V2.3.2.32 should have fixed my issues but i am still having these disconnects. Anyone on the BETA firmware seen this issue fixed or aleviated? Hoping that downloading the latest firmware fixes this issues. I guess every 2 days I can turn the router off and on again and not have the problem but yeah just sucks that these DUMA Netgear routers have so many issues.
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Re: XR500 Internet Cutting out then reconnects
I would recommend you reinstall whichever firmware you'd prefer via TFTP. This gets around the boot process so if there are any issues there you'll bypass them: https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP then do a factory reset and it will be as fresh an install as you can get.
If it's the issue I think it is then a fix by Netgear will be in one of the next builds.
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Re: XR500 Internet Cutting out then reconnects
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Re: XR500 Internet Cutting out then reconnects
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Re: XR500 Internet Cutting out then reconnects
I received an email with access to the beta firmware hence why I was asking if I should stick to this current firmware I have and do another fresh install or install the beta firmware. I might do what yoiui said but with the beta firmware and see how that goes.
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