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Forum Discussion
Huthayfa
Jul 16, 2018Guide
XR500 QoS, UPnP issue with VLAN tagging.
Hi,
recently I have got my XR500 with DumaOS. I discovered an issue, I am using fiber connection that requires VLAN tagging on WAN to get the internet working. when I put my fiber ONT in full bridge, set up the VLAN tag on the XR500 and configure the PPPoE connection, the QoS upload speed limit feature does not work at all, I mean that I limit the upload and download sliders to 70%, the download is limited okay but the upload is still giving full speed on speedtest.net and dslreports.com and buffering like hell. I am on last firmware, tried rebooting the router and factory defaults, no use. I figured out that QoS functioning properly only if I set my connection to anything other than PPPoE, which means not to put my ONT in bridge mode and connect the XR500 to it for getting local IP which will cause double NAT issue. Also, the UPnP is not responding with this setup, I mean it keeps opening ports even while disabled, I can see the ports get appered in the table even after the enable option is unticked.
I tried to call the support since 8 days now and opened two cases with no rsponse, even one of the Netgear support staff called me two days ago and observed the issue through TeamViewer and I am still waiting for her response as she promised to get back to me after two days.
thanks in advance !
this issue has not been fixed yet, and guess what? seems like there is no fix at all.
for everyone else having VLAN setup, be careful while cosndering the XR500 for your setup since you will find some main feaures not working properly.
thanks.
19 Replies
- HuthayfaGuide
I have just received a response from Mr. Fraser, that they will work on the issue, hope this get fixed as soon as possible, thanks to everybody.
- HuthayfaGuide
Hi everyone,
I am still on waiting for the fix, no update from Netduma or Netgear support until now.
thanks
- Netduma-FraserNetDuma PartnerA fix takes time, certainly more than 4 days due to testing as well. I don't know the current status as Netgear will be dealing with it, once the new update is released check whether it has been implemented. Can also ask on your ticket for an update
- I had mine solved by adding a switch to handle VLAN tagging between modem and router, I think they are too busy on marketing and making money, that's how business do.
VLAN issue?
IPV6 filter issue?
F yourself we r focus on money money money, marketing after marketing, you r paid customer so better stay at what u got out of the box and keep silent, don't waste our time, we now have XR700 and maybe XR1400 XR1800 XR199999999 for new customers, don't spoil our reputation it will hurts our money, don't touch our MONEY!!!