Hi I purchased an XR500 several months ago. I started with the intial firmware it came with and it kept rebooting on its own. I was on the .120 for about a month but the rebooting kept happening. Today i upgraded to V2.3.2.130 and about 2 hours later it rebooted again. I know it reboots because all my devices get disconnected and my lights turn red. I have Spectrum and have their modem. I had a different negear router and this never happened. It would never go down. This is very dissapointing as I work from home and it keeps going down throughout the day. I changed the admin pass and the wifi password. Other than that I have nothing special on it. I did factory reset the router after the firmware upgrade. I checked DUMAS and it shows the .120 on the System Information screen and on top right it shows the .130. I checked these forums and none of the suggestions has fixed my issue. Any help would be greatly appreciated.
There is no real situation where it happens. Even the games i play are not high demanding. I play Starcraft 2 and Hearthstone at the moment. I have played high demand games, but while playing those i havent seen it drop. I did check on the power adapter as others have mentioned. I even plugged it in directly to an outlet. I have a Monster Power to regulate the voltage and none of my other devices experience this. What sucks is the log on this. It has memory built in and some storage? Why not have the log save itself so we could see what was happening right before the reboot. As of last i posted it has not dropped. I unplugged everything and plugged everything back in. Sometimes it could just be a loose cable. I'll advise tomorrow if it went down again.
Let us know if the issue occurs again. Another thing I'd suggest doing is factory resetting after the firmware upgrade. This can help clear out and low-level issues left over from the previous firmware.
