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Download speed issue
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2021-07-13
04:59 PM
2021-07-13
04:59 PM
Download speed issue
On occasion my download speed drops from 50 to around 4 or lower. Cox tells me when checking their system that all is well and that I may have a router/modem (both NetGear).
To remedy this I need to disconnect the power from both and reconnect. The equipment is less than 1 year old. This is happening a couple times per month.
Any ideas for me?
Bill
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2021-07-14
07:11 AM
2021-07-14
07:11 AM
Re: Download speed issue
What actual modem/router do you have?
If its a combo device, do you have a screen snip of your cable connections page and the modem event logs?
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