I had the same problem with this update. Nothing fixed it so I am back to the previous version.
It has been somewhat broken since February 2019... sometimes it works sometimes it doesn't. Only thing that helps is reserving static IP for every device on your network from LAN settings page.
I still see devices identified incorrectly or QoS priority level changing at random after being set manually. Have to constantly micromanage it unfortunately since many bugs and that automatic settings don't work properly.
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the only time the attached devices list is working properly is after you reboot the router ; after that it will only show forever the devices registered after the reboot.
I hope Netgear will solve this problem ASAP ; RAX80 is not a cheap product and from my pov it shouldn't have this kind of problems!
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Couldn't agree with you more... adding to that frustration, lately I've been noticing my home network kind of freezing, I mostly detect this on my phone, i loose connectiviy to the nighthawk app meaning can't connect to the router, I would then hard reset my phone to see if that solves the issue but it doesn't.. the only way to recover management is powering off/on my router, bottom line I've not been able to pinpoint what is causing these disconnects... my router is on a top floor on a cabinet and open space so there is no physical interference, all I know I never had these cutoffs with cheaper devices...
I am really hopeful that my product meets the expectations for what it was designed for and deliver that performance.
Thank you
I'm having the exact same issues.
Running firmware V1.0.3.102_1.0.48.
Needs a full reboot to correctly update the connected devices and then it doesn't update the connected devices (until next reboot).
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I have the same problem. Firmware Version, V1.0.3.102_1.0.48
netgear
1. Stop telling people to factory reset their devices to fix issues caused by updates. I have 10 smart plugs in my house. It is a 4 hour event to go through and set those back up, put them back on timers, etc. My RAX80 worked fine until it updated over the weekend and then BOOM, the connected device listing stopped populating, everyone was kicked off despite power cycling. I resolved the issue by turning on smart connect and then turning on smart connect then turning it back off (combing then networks then undoing it). Still not refreshing the connected devices, and experiencing latency on Amazon devices.
2. This a $400 router. Why are so many people posting about these problems? Most novices with technology are not purchasing this product. It CLEARLY can not be a customer issue.
3. Again $400 router. Why does it keep asking me to subscribe to additional security software EVERY damn time I login. If your router isn't secure or you haven't put in the required controls, then advertise that and see how many people buy this product.
4. Last, how do I fix the problem mentioned in question one?
I am also having this problem and see that it has not been answered previously. I am further dismayed to see it has been ongoing for some time without a response.
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By the way, the R9000 is a good router, but it also has issues with the \"Attached Devices\" function, as well, when you upgrade the Firmware. Hence, all my R9000's run on the Firmware it came with \"out of the box\". Otherwise, I lose my Device list and cannot manage my network, as I like to do. A shame for Netgear, which I always felt had a great reputation.
To date, I have spent over $3,000. on Netgear routers and satellites. Hoping to see a resolution to these LONG RUNNING, known issues, before I spend more.
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