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rpmurph8300
Tutor

RAX50 Latest Firmware Not Available On Web/GUI Update Doesnt't Work

For some reason RAX50 doesnt show up in the model list for this post.

 

 

RAX50 GUI shows latest firmware is 1.0.2.32. Whats on the Netgear site is 1.0.2.30 (Hot Fix) and it says beta in the title which seems sketchy. Where is the 1.0.2.32 firmware download on the Netgear's site?

 

Also when you try updating the firmware from the GUI you get a LANGAUGE failure. Hopefully this gets resolved soon. Thanks.

 

Model: RAX40|Nighthawk AX4 4-Stream WiFi Router
Message 1 of 10
Christian_R
NETGEAR Moderator

Re: RAX50 Latest Firmware Not Available On Web/GUI Update Doesnt't Work

Hello rpmurph8300,

 

Thanks for your feedback, I'll have it forwarded to the necessary teams. Firmware v1.0.2.32 should be up on the support site soon.

 

Regards,

Christian 

Message 2 of 10
rpmurph8300
Tutor

Re: RAX50 Latest Firmware Not Available On Web/GUI Update Doesnt't Work

Thank you for the reply. I will keep an eye out for it.
Message 3 of 10
rpmurph8300
Tutor

Re: RAX50 Latest Firmware Not Available On Web/GUI Update Doesnt't Work

Is there an ETA when it should be uploaded to the Netgear site? Thank you.

Message 4 of 10
rpmurph8300
Tutor

Re: RAX50 Latest Firmware Not Available On Web/GUI Update Doesnt't Work

The firmware is available on the site as of this morning. One issue i found though is on the Guest Network settings you are unable to remove the check box for "allow guests to see each other and access my local network." I dont know about anyone else but if I'm enabling a guest network i dont want them having access to my local network, just the internet. I've attached a picture for reference. Thank you.

 

 

Message 5 of 10
rpmurph8300
Tutor

Re: RAX50 Latest Firmware Not Available On Web/GUI Update Doesnt't Work

Looks like same issue again with an even newer firmware showing up the Router, but is not available on the RAX50 support site. Version is 1.0.2.66. Thank you.

Message 6 of 10
rpmurph8300
Tutor

Re: RAX50 Latest Firmware Not Available On Web/GUI Update Doesnt't Work

Hi Christian,

 

Looks like the same issue with the latest firmware. Can you assit with get this resolved? There's a GUI Langauge error that appears when trying to update from the GUI so it has to be uploaded manually. Thank you.

Message 7 of 10
Christian_R
NETGEAR Moderator

Re: RAX50 Latest Firmware Not Available On Web/GUI Update Doesnt't Work

Hi rpmurph8300, 

 

Thanks for bringing this up. I'll have it forwarded to the team. 


Regards,

Christian

Message 8 of 10
Christian_R
NETGEAR Moderator

Re: RAX50 Latest Firmware Not Available On Web/GUI Update Doesnt't Work

Hi rpmurph8300, 

 

I got a few questions when you get a chance: 

 

1. What language user applied on GUI?

2. The original FW version and target upgrade FW version?

3. Steps he took to reproduce issue?

 

Thanks,

Christian 

Message 9 of 10
rpmurph8300
Tutor

Re: RAX50 Latest Firmware Not Available On Web/GUI Update Doesnt't Work

Does anyone know when the latest firmware 1.0.2.82 will be uploaded to the Netgear support site?

Message 10 of 10
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