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R7900 internal speedtest showing WAY slower speed than external speed tests
First post, I searched but couldn't find the exact problem I'm having.
I have Spectrum 1GB/40MB service. When I run speedtests (Spectrum speedtest, Speakeasy speedtest, Ookla, etc) all show my DL speed in the 900mb-1000mb spectrum. Yet when I run the Netgear internal speedtest, it is only showing (consistently) 233mb. Can anyone shed light on why this is, and if it truly is having an impact on anything and if so, how to fix it?
Thanks!
Hello arn0ld ,
Welcome to the NETGEAR Community!
I understand that you have been experiencing network connectivity issues between your Orbi router and Orbi satellite on firmware version 2.7.4.24. Before blocking the auto update process please consider our most updated firmware for the RBK50 system version 2.7.5.4.
Please navigate to the link below for the download file for your RBR50 (Be sure to update your Orbi satellite before the router):
https://www.netgear.com/support/product/RBK50#downloadFor step-by-step instructions on how to manually update your RBK50 please navigate to the link below:
https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-router-using-orbilogin-comBest,
Kevin
Community Team
2 Replies
Are you using the nighthawk app?
Reason why is the nighthawk app hosts the test of the router and then rarely chooses the proper server.
If you're getting full speed off a pc/laptop hardwired into the router, then its getting full speed and working properly.
I usually don't recommend using the built in app speedtesting if you have >500mbps.
Makes sense. No, not using the Nighthawk app, this was through the router login. I was just taking a look around and after running the speedtest several times, became curious as to why. I realized I was getting full speeds elsewhere so I didn't think anything was setup wrong but was curious as to why the huge delta in speeds. Didn't think about it pinging a different server....my bad! Thanks for the quick reply!
