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Firmware doesnt update and fails

TooManyProblems
Aspirant

Firmware doesnt update and fails

AX1800 MK63 - accidently updated the router before satelite, then rolled back to previous version and the router works.  Trying to update the satelites with MS60-V1.0.6.102_2.0.45.chk and they fail everytime, please advise.  Also why dont these update automatically?  We shouldnt have to do a manual update.  The router login will say "Update Available" and then nothing else unless you go to the site.  This is really not a good method.

Message 1 of 5
TooManyProblems
Aspirant

Re: Firmware doesnt update and fails

Same problem in trying to update the satelite with V1.0.5.102_2.0.44.chk - fails

Message 2 of 5
Christian_R
NETGEAR Employee Retired

Re: Firmware doesnt update and fails

Hi TooManyProblems, 

 

Are you attempting to update the firmware through the Nighthawk app or the web interface? 

 

Christian 

Message 3 of 5
TooManyProblems
Aspirant

Re: Firmware doesnt update and fails

Web.  The app hardly ever connects.  The Web is a bad interface.

Message 4 of 5
Christian_R
NETGEAR Employee Retired

Re: Firmware doesnt update and fails

Hello,

 

May you send me a private message with you email, phone, and serial number. I'd like for our support team to reach out for further assistance.

 

Christian 

Message 5 of 5
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