MR60 ROUTER UNABLE TO CONNECT TO 2.4GHZ

[QKH]

I AM A NOVICE TO THIS  FORUM,I AM ATTEMPTING TO INSTALL A SMART PLUG

(KASA SMART WI FI PLUG #HS103P4) TO MY SMALL HOME NETWORK.

 WIN 10 DESK TOP/ XFI GATEWAY/NIGHTHAWK MESH WI FI ROUTER MR60/

       SMART PLUGS NEED 2.4GHZ, BUT IT DOES NOT FIND THAT NETWORK.

I HAVE MY BLINK CAMERAS ON 2.4KHZ,BUT THEY WHERE INSTALLED BEFORE  THE MR60.

  I HAVE TOTALLY UNPLUGED THE MR60/ BUT STILL NO 2.4GHZ  BAND.

  ALSO TRIED TAKING MY PHONE OUT OF RANGE AND FORCINING 2.4 TO 

  RESTART ON PHONE ,STILL NO LUCK.

  AM I ABLE TO TURN THE 5 GHZ  OFF ON THIS ROUTER TO INSTALL PLUG?

  OR COULD I JUST BUY A CHEAP NEW ROUTER THAT WILL DISPLAY THE 2.4GHZ BAND FOR ME.

        THANKS AHEAD FOR ANY AND ALL HELP.

[michaelkenward]

That's very shouty. (And not that easy to follow.)

Capslock

So I will just stick with suggesting that you ask in the right place for your device.

You have posted your message in the section of this community given over to Nighthawk WiFi Routers. (This is easily done, given Netgear's complicated community structure.)

Many questions apply to different types of device, so you might get responses here, but you might get more help, and find earlier questions and answers specific to your hardware, in the appropriate section for your device. That's probably here:

Nighthawk Mesh System - NETGEAR Communities

In the meantime you could visit the support pages:

Support | NETGEAR

Feed in your model number and check the documentation for your hardware.

You may have done this already. I can't tell from your message.

I mention it because Netgear gave up on supplying paper manuals years ago and people sometimes miss the downloads.