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MR60 satellites won't connect after router is rebooted

Bakerson0311
Aspirant

MR60 satellites won't connect after router is rebooted

I had a problem about a month ago where the two satellites would not connect to the router after rebooting.  After doing a factory reset and doing a lot of fiddling with the reset buttons, I was finally able to system up and running.  I needed to reboot the system again and, again, the satellites can't connect.  (Why does the app say that amber/orange means the satellite is connected?  Both the app and the management page says there are no satellites connected.)  Because I have 'experience' with NG, I have an extended warentee.  Sadly,I will have to wait until 11/23 for them to jump in.  Does anyone have any suggestions as to how to proceed?  I would like my smart home to work.  Thanks.

 

PS: The firmware is V1.1.7.132_2.0.64.  It appears that NG effs up their product with FW updates.

 

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FURRYe38
Guru

Re: MR60 satellites won't connect after router is rebooted

Was the MS FW updated before the MRs FW was updated? 

How was the system updated? Automatically from NG or did you manually update? 

 

MInes working so far. 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX30 Mode Mode  | Wifi Router RBK963 and RBK853 Router mode | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX3/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, R7000, R7800, R7960P, R8000, RAXE500, RAX120v2, RAX50v2, XR450/500/700/1000, EX7500/EX7700

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