Nighthawk MR60 meshSatellite disconnect

[richbomb]

Dear All,

I purchased a Nighthawk mesh MK62 and for some reason the satellite goes offline for a few weeks now. I rebooted the system, checked the distance between the router and the satellite, checked the firmware and it is up to date.

Do you have any advise what the cause of the issue might be and how to solve it?

Many thanks!

Cheers,

Rich

[michaelkenward]

You have posted your message in the section of this community given over to Nighthawk WiFi Routers. (This is easily done, given Netgear's impenetrable community structure.)

You might get more help, and find earlier questions and answers about your hardware, in the appropriate section for your device. That's probably here:

Nighthawk Mesh System - NETGEAR Communities

[Christian_R]

Hello richbomb,

If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below. 

https://www.netgear.com/support/contact.aspx

Christian 

[wtfareprntlcntr]

Try this