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-tine-'s avatar
-tine-
Aspirant
Oct 21, 2015
Solved

5ghz very slow with R7000 router

Hi,

 

I am using the R7000 router at my home for some time now. Since the beginning the speed on the 5ghz band was very slow. First I thougt it might be a problem of my Iphone, but now I have to see that Iphone, Ipad and my laptop computer have severe speed limitations when using the 5g network. With the 2.4 I get download speeds aof 8Mbit, with the 5g no more thant 1Mhz.

 

Any suggestions ? I always used the current firmware, but saw no difference. There are not other 5Ghz networks in the house (I already checked).

 

Thanks,

 

Christine

16 Replies

  • Babylon5's avatar
    Babylon5
    NETGEAR Employee Retired

    What is the range of these devices from the router? Do they have clear line of sight?

     

    What kind of ISP service do you have, what is the brand and model number of your modem please?

    • mondenath's avatar
      mondenath
      Prodigy

      Ok did you try the below firmware . though it has nothing to do with your current firmware.

       

      https://community.netgear.com/t5/Nighthawk-WiFi-Routers/R7000-firmware-v1-0-5-44-limited-release/td-p/991888/jump-to/first-unread-message

       

      Also ignore iphone for now and see if you have 5ghz n or ac client and see the link rate for actual throughput as well signal strength.

       

      In Iphone post a snapshot on 2.4ghz signal DB and 5ghz DB using the netgear analytics software. Also the graph which tell how many signal interferance in that area.

       

       

      • -tine-'s avatar
        -tine-
        Aspirant

        Hi,

         

        I did not try the firmware you mentioned, I am currently using V1.0.4.30_1.1.67  (no new one availabe, at least thats what the webinterface tells me).

         

        I do not find a netgear analytics software on the app store, do you mean the netgear Genie ?

        Signal strength of my 2.4ghz network (using inSSID) is -43, for the 5ghz -45 and -89 on the two displayes channels. The link rate for the 2.ghz network is 144Mbit, for the 5ghz 300-360Mbit.

         

        I just did a speed test on an internet website, I get 32Mbit downstream using 2.4gz and 2.7Mbit using the 5gz one ...

         

        Christine

    • -tine-'s avatar
      -tine-
      Aspirant

      Hi,

       

      I am using the devices in the same room with a clear line of sight of perhaps 5-8 meters. My ISP is a cable line (Vodafone Germany) with 32Mbit downstream, nevertheless I do not have any speed limitations when using the 2.4ghz signal.

       

      I am using a netgear nighthawk R7000 router.

       

      Christine

      • Babylon5's avatar
        Babylon5
        NETGEAR Employee Retired

        Thanks for the info. If you have a modem, can you tell me the brand and model number please?

  • It's your phone. My iPhone has been Doing that recently as well on 5ghz it hits a brick wall when I speed test it. It all of a sudden stops at 30mbps. I pick up my android device and run the same test and get speeds at 90+Mbps. It's your phone for sure. I thought it was my router too.