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Access my router from my phone

JZnet
Tutor

Access my router from my phone

Hi!  Trying to setup my new Frameo wi-fi digital photo frame but the wi-fi shows status of 'scanning'.  From all my research and head-scratching, I believe it is due to router security setting of WEP vs WPA2.  So I want to change this setting on my Netgear router but cannot access it from my Samsung Galaxy S9 phone (which is connected to and is using the router).  Attempts to sign in to the router from my phone returns 192.168.1.1/unauth.cgi.  I am entering my router password, though I am guessing that the username is admin.  Help!  If I can get in, then I need to figure out how to change to WPA2 and how dangerous that could be.  Thanks!  John.

Model: JWNR2000v3|N300 Wireless Router
Message 1 of 14

Accepted Solutions
JZnet
Tutor

Re: Access my router from my phone

I successfully changed WEP to WPA2 and also upgraded the router firmware (I'm sure it was very outdated).  I had to remove the router from my frameo wi-fi setup and add it back.  All is fine now; Frameo is working and we have uploaded photos.  Lastly, I am going to investigate if I should change the router mode from 54mbps to 150mbps or 300mbps.  Thanks everyone!

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Message 8 of 14

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antinode
Guru

Re: Access my router from my phone

> [...] From all my research and head-scratching, I believe it is due to
> router security setting of WEP vs WPA2. [...]

 

   With my weak psychic powers, I know nothing about your "research" or
your analysis of the problem, but WEP is seriously obsolete these days.

 

> [...] So I want to change this setting on my Netgear router but cannot
> access it from my Samsung Galaxy S9 phone (which is connected to and is
> using the router). [...]

 

   "access it" using some web browser or other?

 

   "cannot" is not a useful problem description.  It does not say what
you did.  It does not say what happened when you did it.  As usual,
showing actual actions (commands) with their actual results (error
messages, LED indicators, ...) can be more helpful than vague
descriptions or interpretations.

 

> [...] Attempts to sign in to the router from my phone returns
> 192.168.1.1/unauth.cgi. [...]


   A bad user name and/or password would explain that result.

 

> I am entering my router password, [...]

 

   Which one?  Did you look closely at the product label?

 

> [...] though I am guessing that the username is admin. [...]

 

   "admin" should be the right user name for the router's management web
site.  Did you look closely at the product label?

 

> [...] If I can get in, then I need to figure out how to change to WPA2
> and how dangerous that could be. [...]

 

   WPA2 is safer than WEP.

 

   Visit http://netgear.com/support , put in your model number, and look
for Documentation.  Get the User Manual.  Read.  Look for "Types of
Logins" and "Basic Wireless Settings".  Further reading might not hurt,
either.  If the default password fails, then look for "Reset".

Message 2 of 14

Re: Access my router from my phone


@JZnet wrote:

Hi!  Trying to setup my new Frameo wi-fi digital photo frame but the wi-fi shows status of 'scanning'. 

 


I'd be more inclined to work out what is going wrong with the "Frameo wi-fi digital photo frame" before messing around with the settings on my ageing (2013 update of a 2009) router.

 

At least you can rule out one issue. Your router is so old that it does not have 5 GHz wifi, which confuses a lot of IoT toys.

 

Unfortunately, I can find no previous mentions of frameo in this community, so no help there.

 

 

 

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 3 of 14
JZnet
Tutor

Re: Access my router from my phone

Thanks to all for the replies.  Since I did not get a resolution, I will restate my issue:  I need to login to my WNR2000v3 router to change the security setting from WEP to WPA2.  Login attempts by entering my router address into a web browser from either my Samsung Galaxy S9 phone (which is connected to and is using the router) and my HP PC provide the login screen but are unsuccessful with '401 unauthorized, access to this resource is denied, your client has not supplied the correct authentication'.  I am entering 'admin' for username and my router password.  Why is this login not working?  Thanks again,  John.

Message 4 of 14
JZnet
Tutor

Re: Access my router from my phone

Never mind!  I got logged in.  Just realized I was using my Wi-Fi password, which is different than my router password.  Thanks for all input, and sorry for heading down the wrong path.  John.

Message 5 of 14

Re: Access my router from my phone


@JZnet wrote:

Just realized I was using my Wi-Fi password, which is different than my router password. 


That's good.You could have cut to the chase by reading the manual and following the instructions you were given earlier.

 

You didn't get the answers you wanted because you were asking an impossible question that has no answer.

 

I step in now only to add another caution.

 


I need to login to my WNR2000v3 router to change the security setting from WEP to WPA2.

 

Do not waste time trying to do that now that you have found your way into the router.

 

Again, reading the manual will explain why you are barking up the wrong tree.

.

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 6 of 14
antinode
Guru

Re: Access my router from my phone

> [...] Just realized I was using my Wi-Fi password, which is different
> than my router password. [...]

 

> [...] Look for "Types of Logins" [...]

 

> Do not waste time trying to do that now that you have found your way
> into the router.

 

   "waste time"?  Because wireless-network security is unimportant?

 

> WPA2 is safer than WEP.

 

   A Web search for terms like
      WEP WPA
should find any number of recommendations to avoid WEP these days.  One
example:

 

      https://www.lifewire.com/what-are-wep-wpa-and-wpa2-which-is-best-2377353

 

   As always, beware of free advice from over-confident "experts".

Message 7 of 14
JZnet
Tutor

Re: Access my router from my phone

I successfully changed WEP to WPA2 and also upgraded the router firmware (I'm sure it was very outdated).  I had to remove the router from my frameo wi-fi setup and add it back.  All is fine now; Frameo is working and we have uploaded photos.  Lastly, I am going to investigate if I should change the router mode from 54mbps to 150mbps or 300mbps.  Thanks everyone!

View solution in original post

Message 8 of 14

Re: Access my router from my phone


@JZnet wrote:

Lastly, I am going to investigate if I should change the router mode from 54mbps to 150mbps or 300mbps. 

 


Did you read the bit about WEP in the manual? (Page 28)

 

"WEP encryption is available only when the Mode setting is Up to 54 Mbps."

It isn't as clear as it could be – it is a Netgear manual after all – but one interpretation of that could be that moving to 150mbps or 300mbps would disable WEP encryption.

 

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 9 of 14
JZnet
Tutor

Re: Access my router from my phone

That is not applicable since I moved to WPA2.

Message 10 of 14

Re: Access my router from my phone


@JZnet wrote:

That is not applicable since I moved to WPA2.


It still applies. It just isn't the way out of your previous predicament, which I couldn't understand from your first message.

 


router security setting of WEP vs WPA2. So I want to change this setting on my Netgear router

 

It didn't say if you wanted to go from WEP to WPA2 or vice versa.

 

(Were I trying to score points – I leave that to others – I would say "I am no mind reader".)

 

Maybe you'd like to mark whichever message you used to dig you out of your hole and mark it as "Accept as Solution". It  might help someone else who turns up here with a similar problem.

 

You never know who might throw "Frameo" into Netgear's community search.

 

Your success in fixing a problem might also help anyone who owns a JWNR2000. As you have shown, there are still people out there making good use of these old devices.

 

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 11 of 14
antinode
Guru

Re: Access my router from my phone

> It didn't say if you wanted to go from WEP to WPA2 or vice versa.

 

   Not in every sentence, no.

 

> [...] I need to figure out how to change to WPA2 [...]


   Strong psychic powers were not required.

 

> (Were I trying to score points - I leave that to others - [...]

 

   Many thanks for the evident self-restraint.

Message 12 of 14
JZnet
Tutor

Re: Access my router from my phone

Bottom line:  The 'accept as solution' for the '401 unauthorized, access to this resource is denied' message was to use the correct password for my router.  And the solution to have the Frameo digital photo frame to 'connect' to the router vs having a status of 'scanning' was to change the router security from WEP to WPA2 then upgrade the router firmware.  Issue closed.  Thanks Netgear Community.

Message 13 of 14
antinode
Guru

Re: Access my router from my phone

> It didn't say [...]

 

   General advice: Compare the following:

 

      X did not happen.

 

      I didn't see where X happened.

 

   Think about it.  The difference between an inference and an actual
fact is especially important for someone who occasionally suffers from
(should-be-) embarrassing lapses in observation or reasoning.

Message 14 of 14
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