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Solved
Cannot see my netgear router R7000 network
Hello,
Yesterday my netgear network disappeared. I can still see my BT wifi but none of my devices can see the netgear router.
The usual array of flashing leds are all off with the exception of power, internet and USB 1. I have powered everything down (BT hub and netgear) but have been unable to recover it.
Going to www.routerlogin.net returns the message that I am not connected to the router.
I have downloaded the latest firmware though no idea if this is necessary. I have not installed the firmware as cannot connect to router.
Any help appreciated. Many thanks
Damen
It is the modem you need to tweak.
You can probably find tips on this on the BT user forum.
For example:
Solved: Re: Configure Home Hub 5 as modem only? - IT WOR... - BTCare Community Forums
10 Replies
Quick update: Started unplugging the cables to try another power down/up cycle when I noticed the reset button at the back of the unit. A quick press with a pen and everything has burst back into life again.
Solution: Press reset
Regards
Damen
If your BT HUB has a built in router, this could also be a cause if you add another router. I recommend bridging the ISP Modem if you can.
Thanks for the reply. It had been working fine for almost 6 months. I needed the router to accommodate more devices, BT struggles at 10 and starts kicking devices off at random. Will investigate merits of bridging.
Cheers
Damen
It's always recommended and repreferred to use briding on modems with routers built in. External routers are more robust and have better HW. ALso if you can bridge the modem, see if it has a DMZ, if so, you can use the modems DMZ for your R7000 router.
Good Luck.
