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Dual router login

VJOGuy
Aspirant

Dual router login

Hello,

 

I have a Nighthawk R8000 Netgear router that is behind my LTE modem which also has it's own built in router.

 

I"m trying to log in to the Netgear router via the URLs (routerlogin.net or 192.168.1.1).  I'm either taken to my LTE modem/router's settings.  Or I'm taken to the general netgear.com website (and the instructions on the Netgear.com website to clear the cache and other steps to get to my Netgear router settings) always fail.

 

Does anyone know how I can get in to my Netgear's settings with this type of configuration?  I have double checked that wifi is via the Netgear router and not the T-Mobile (LTE modem/router).

 

Thanks!

Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
Message 1 of 6
plemans
Guru

Re: Dual router login

You're in a double nat. https://kb.netgear.com/30186/What-is-Double-NAT

You can put your hotspot in passthrough mode.

Or you can put the netgears IP address into the hotspots dmz, 

or you could put the netgear into access point mode. 

 

to access the router, disconnect it from the hotspot. Then connect your pc/laptop/phone to the router and try the address.

 

 

Message 2 of 6
antinode
Guru

Re: Dual router login

> I have a Nighthawk R8000 Netgear router that is behind my LTE modem
> which also has it's own built in router.

 

   Where "behind" means "closer to you than" (or "further from your ISP
than")?

 

   Why?  Did you need some special router features of the R8000, or
better wireless-network coverage, or what?

 

> [...] my LTE modem which also has [its] own built in router.

 

> [...] my LTE modem/router[...]

 

> [...] the T-Mobile (LTE modem/router)

 

   None of that is a very detailed description of that device.  Does it
have a modem-only ("bridge") mode?


   Generally, cascading multiple routers can cause multiple problems.
You might be happier if you could disable the router features in one of
them.

 

> I"m trying to log in to the Netgear router via the URLs
> (routerlogin.net or 192.168.1.1). [...]

 

> [...] the general netgear.com website [...]

 

   Actual URL?  "the general netgear.com website" is a big place.

 

   What's the IP address of your (unspecified) computer/device (and its
gateway address)?

 

   Typically, if you connect the WAN/Internet port of a Netgear router
to another router which is already using the "192.168.1.*" subnet, then
the Netgear router will choose a different subnet for its own LAN, to
avoid the conflict: "10.0.0.*", putting the router itself at "10.0.0.1".


   To avoid this and related problems, you need to disable the router
features in one of your routers.

 

   If your (unspecified) "the T-Mobile (LTE modem/router)" has a
modem-only ("bridge") mode, then I'd try configuring it that way, which
should let you reach the R8000 as you'd expect to.

 

   Another one-router option would be to leave active the router in your
(unspecified) "the T-Mobile (LTE modem/router)", and configure the R8000
as a wireless access point.

 

   Visit http://netgear.com/support , put in your model number, and look
for Documentation.  Get the User Manual (at least).  Read.  Look for
"Use the Router as a Wireless Access Point".


   When you configure one of these routers in some mode other than its
default (full-function router), then it will normally get its LAN IP
address from some DHCP server, typically in your (unspecified) "the
T-Mobile (LTE modem/router)".  If your (unspecified) "the T-Mobile (LTE
modem/router) provides something like an "Attached Devices" or "DHCP
Clients" report, then you should find your R8000-as-WAP listed there,
and, if so, then that should give you its new/different LAN IP address.
Specifying that address in a web browser should get you to the
management web site of your R8000 in its new mode.

Message 3 of 6
VJOGuy
Aspirant

Re: Dual router login

Thanks for responding.  As you can probably tell, I'm not the most tech savvy when it comes to routers, and even less so with LTE modem/routers.

 

When you say "hotspot", am I understanding correctly that this means my LTE modem/router combo?  

 

Assuming that the answer is yes, does this also mean that any one of the three options you presented me with would accomplish the same goal of being able to log in to the Netgear router's settings?

 

Thanks very much!

Message 4 of 6
VJOGuy
Aspirant

Re: Dual router login

Thanks for responding.  You had a variety of questions:

 

My setup is LTE modem/router combo (sorry, I don't have manufactorer name or model number.  It simply has the T-Moble logo on it and it's a 4G LTE modem/router) is LTE Modem/Router>Netgear Nighthawk router (via ethernet cable).  Hopefully that answers the first question.

 

Why?  This is a long story I'd rather not go into detail about.  It has to do with the factory settings constantly dropping my WiFi signal and a variety of setting changes that needed to be made by Netgear IT to finally get it fixed.  So when I factor reset, I'll need to restore those settings.

 

You didn't like my description.  As I said, I'm not well versed.  Here's the full extent of what's in my settings:

Manage LTE Settings
 LTE Status
Internet Status 
 
SIM Status 
 Dial-up Settings
Airplane Mode is inactive 
 
Profile Name 
 Add APN Profile T-MobileMetroPCS
APN 
Username 
 
Password 
 
Authentication Type 
 None PAP CHAP 
PDN Type 
 IPv4 IPv6 IPv4+v6 

 

What the above means?  I have no idea.

 

You were confused by my reference to the general Netgear website that I'm taken to when trying to log in with the two sites I referenced earlier.  The URL that I'm taken to is https://www.netgear.com/home/services/routerlogincom/

 

 

>  What's the IP address of your (unspecified) computer/device (and its
gateway address)?        It's 192.168.1.1...same as the Netgear router IP address

 

With those answers to all of your questions, does that either help or cause you to change any of the responses that you already provided?

 

Thank you

 

Message 5 of 6
antinode
Guru

Re: Dual router login

> [...] It simply has the T-Moble logo on it and it's a 4G LTE
> modem/router) [...]

 

   If you connect a computer directly to it, what is the computer's IP
address?

 

> [...] It has to do with the factory settings [...]

 

   On what?

 

> [...] constantly dropping my WiFi signal [...]

 

   Not much meat on that bone.

 

> [...] and a variety of setting changes that needed to be made by
> Netgear IT to finally get it fixed.

 

   My weak psychic powers tell me nothing about any of that, either.


> What's the IP address of your (unspecified) computer/device (and its
> gateway address)? It's 192.168.1.1...same as the Netgear router
> IP address

 

   That was two questions: "the IP address of your (unspecified)
computer/device" and "its gateway address".

 

   If your computer gets an address in the "192.168.1.*" subnet when
it's connected to the LTE modem+router (and the R8000 is not involved)
or when it's connected to the R8000, then I'd guess that the "variety of
setting changes" involved configuring the R8000 as a WAP.  But that's a
guess.  If it's a good guess, then the "When you configure [...]"
paragraph above explains how to get the new/different LAN IP address of
the R8000-as-WAP.

 

   Some details are necessarily lacking, as I have no real idea what
your (unspecified) "the T-Mobile (LTE modem/router)" might be.

Message 6 of 6
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