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Loosing internet connection only on 2.4 GHz WiFi Randomly

SteveBea
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Loosing internet connection only on 2.4 GHz WiFi Randomly

My R7000 – Nighthawk AC1900 Smart WiFi Router looses internet connection on 2.4 GHz WiFi randomly, but 5 GHz is still connected.  Any idea why this would happen?

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
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FURRYe38
Guru

Re: Loosing internet connection only on 2.4 GHz WiFi Randomly

How many wireless nieghbors are near buy? What channels are they using? 

Using Auto Channel on any radio will cause a loss of connection when the router encounters interference and usually will auto use a different channel. You can use a manual channel on 2.4ghz to help avoid this maybe. Use 1, 6 or 11. However other neighbors may still be using those channels. Let us know. 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CM2000 Modem | Wifi Router RAXE50 and R8500(v.158) Router Mode | Switches NG GS105/8 | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700, GS308v3

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