Reply

Netgear D7000

NIKRAD
Follower

Netgear D7000

Hi All,

 

I have  D7000 nighthawk which I have been happily using since 2015.

Recently, I have tried logging into the UI but get a message saying "Trying to connect to the internet: please wait..."

I'm not even sure what firmware I have!

I've tried hard reset, factory reset, 30-30-30 reset, I've tried tftp the latest firmware but get "request timed out" (this is folling the directions on this site).

I've tried different PCs, different browsers. I'm at the end of what I know now.

I can see my router, I can see the wireless channels 2.4 and 5.0ghz.I just can't log into the bloody thing.

I've had a great experience with this thing....up until now.  I paid $400+ for the thing and want it going again!

I registered the product all those years ago, but now it says my account has no products registered.

What has caused this and how do I fix it???

 

Serial # 4BB156BM00AE7

 

PLease HELP!!

 

Many thanks,

 

Nick

 

 

Message 1 of 2
antinode
Guru

Re: Netgear D7000

> Netgear D7000

 

   Plain "D7000" (D7000[v1]), not "D7000v2"?  Look at the product label.

 

> Recently, I have tried logging into the UI [...]

 

   How, exactly?  Using which URL in which browser, on what kind of
computer/device, connected to the D7000[vX] how?

 

   LED indicators?  Visit http://netgear.com/support , put in your
(actual) model number, and look for Documentation.  Get the User Manual.
Look for the LED descriptions and "Troubleshoot".

 

> I've tried hard reset, factory reset, [...]

 

   What, exactly, do those terms mean to you?  What do the LED
indicators do when you do whatever you're doing?  You might try holding
the Reset button down for about ten seconds with no data cables
connected to the D7000[vX].


> [...] I've tried tftp the latest firmware but get "request timed out"
> (this is folling the directions on this site).

 

   "tried" is not a very detailed description of a multi-step procedure
with multiple items of user-supplied data, and multiple possible TFTP
client programs.  There are all kinds of "the directions on this site".
An accurate, detailed description of what you did might be more helpful
than that vague non-description.  I'm not sure how receptive a D7000[vX]
will be to a TFTP firmware load if it gets well into its normal start-up
sequence.  You might need to time the TFTP "put" operation carefully.


      https://community.netgear.com/t5/x/x/m-p/1622096

 

   As always, an actual version number (and an actual file name) would
be more useful than your opinion of what's "latest" today.

 

> [...] I can see my router, [...]

 

   "see" how?

 

> [...] I can see the wireless channels 2.4 and 5.0ghz. [...]


   "see" on what?  Can you get a wireless device connected to the
router?  What about a wired device?

 

> [...] I just can't log into the bloody thing.

 

   Does that mean the "Trying to connect to the internet: please
wait..." problem cited above, or some other type of "can't"?

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 349 views
  • 0 kudos
  • 2 in conversation
Announcements