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Nighthawk R7800 lost the Ethernet Connection

Michi4you
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Nighthawk R7800 lost the Ethernet Connection

Hello,

I got a problem with my R7800 and hope someone can help me.

Since the Firmware Update (Jan. 2017 v.1.2.0.12) the troubles started.

Once a day (not always the same time), the router disconnects all LAN ports.

WLAN devices are always connected and work without interruptions.

The WAN Connection to the Internet Modem is also OK, and all connectet Wlan Devices are online.

All LAN connected devices got „network cable disconnected“ until i manually restart the router.

Has anybody got the same issues since the firmware update to 1.2.0.12?

Looking forward to your answers.

Greetings

Michael

 

Model: R7800|Nighthawk X4S AC2600 Wifi Router
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netwrks
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Re: Nighthawk R7800 lost the Ethernet Connection

From v.1.2.0.12 Release notes: ``If problems occurs after upgrading, try clearing the configuration by pressing the Reset Push Button on the Rear panel until the Power LED blinks (about 5 seconds). Then reenter your configuration information manually.``

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