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Orange light

KontikiKojac
Follower

Orange light

Hi. Can anyone help please. I tried to upgrade the firmware on my R7000 AC1900 to run ExpressVPN. The flash did not work and now I can't reboot my router. I've tried

1.The simple reset with the power off and the reset button pushed in then power on. The power led aftert he tests turns a solid orange and never to green.

 

2. I have been through the TFTP instructions to download the orginal firmware, reset the IP static address but when I go to load the firmware, it asks to reset the router and the orange light will not go off.

 

Have I/ExpressVPN ruined my router?

Is there any way back from this?

 

Thanks

Kojac

Model: R7000|AC1900 Smart WIFI Router
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Blanca_O
NETGEAR Moderator

Re: Orange light

Hi KontikiKojac, 

 

Welcome to NETGEAR Community! 

 

We do not recommend to load third party firmware as it will void device warranty. He don't have steps by steps instruction of loading firmware from third party to NETGEAR official firmware.

 

For your case, you make check ExpressVPN support (chat, forum or phone) for assistance. 

 

Regards, 
Blanca 
Community Team

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