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Re: R7000 5ghz Connection Gone

timstack
Apprentice

R7000 5ghz Connection Gone

Had no 5Ghz Network this morning with R7000 while White Light for 5Ghz network was active. 2.4 was working fine. Had nothing but issues with this router for 2 years now. Did the factory reset with paperclip. Back with .88 firmware I even tried .42 still had issues with IPv6 with Comcast ISP. I'm not using Smart Connect and using separate SSID Names. Any advice would be appreciated.

Model: R7000|AC1900 Smart WIFI Router
Message 1 of 6
DarrenM
Sr. NETGEAR Moderator

Re: R7000 5ghz Connection Gone

Have you tried to push the wIfi on/off button on the top of the router? Also you may want to log into your router and try renaming the 5ghz network and see if it shows up. If that does not work you may need to contact support if the router is under warranty.

 

DarrenM

Message 2 of 6
timstack
Apprentice

Re: R7000 5ghz Connection Gone

Downgraded to firmware. 42 and so far no issues. I even changed different SSID names for we either band so far so good. Could be an issue with .88 firmware. When will see another firmware update for R7000?
Model: R7000|AC1900 Smart WIFI Router
Message 3 of 6
sktn77a
Virtuoso

Re: R7000 5ghz Connection Gone

Any reason you're updating the firmware?  I'm still using V1.0.9.42_10.2.44 without any issues - see no reason to update it.

Keith

(3xWNCE2001, FS116, GS116, 6xR7000, EX7000, EX6400)
Message 4 of 6
timstack
Apprentice

Re: R7000 5ghz Connection Gone

Always thought it was correct to always have the latest firmware for security reasons.

Message 5 of 6
billmy1228
Guide

Re: R7000 5ghz Connection Gone


@timstack wrote:

Always thought it was correct to always have the latest firmware for security reasons.


Normally that would be true. BUT Netgear has forgotten how to build quality firmware. Some bugs in firmware are over a year old depending on router. The r7000 used to have really solid firmware back when I used one, several years ago now. 

Message 6 of 6
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