R7000 losing connection to comcast, surfboard 6141 modem
I am extremely frustrated. I lost my internet commection 2-days ago, I trouble shooted with my r6400 AC1750 and I could connect to the internet directly using the surfboard modem. I reset them modem and it would still neot connect, I reset the R6400 several times and also completed a factory reset. Believing the router to have died and having a protection plan on the item. I went to get it replaced. The R6400 was replaced with a R7000P, I went home hooked up the R7000, all seemed to be fixed until I ran the firmware update, then no internet again. I have to complete the factory reset on the new router, then things seemed to be good. This morning I noticed there were only power lights lit on the router and I couldn't connect to the internet again. Now what? I need my wifi to be working regularly, not intermittent. I checked the status each time to make certain there wan't an issue with the incoming stream (I didn't think there as since I could connect via the LAN cable directly to the modem), but wanted to rule everything out. HELP!!