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R7500 Beamforming and MU-MIMO

TC_E1ite
Aspirant

R7500 Beamforming and MU-MIMO

Hello I noticed that Beamforming and MU-MIMO are not enabled and when I try to enable them the apply button does not work can someone help me fix this my router firmware version is V1.0.0.122 i believe this is the latest version

Model: R7500|Nighthawk X4 AC2350 Smart WiFi Router
Message 1 of 10

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schumaku
Guru

Re: R7500 Beamforming and MU-MIMO

There are two model variants - R7500 and R7500v2. According to older posts, only later one does support MU-MIMO https://community.netgear.com/t5/Nighthawk-WiFi-Routers/R7500-MU-MIMO-Capability/td-p/998027

 

 

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Message 2 of 10

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schumaku
Guru

Re: R7500 Beamforming and MU-MIMO

There are two model variants - R7500 and R7500v2. According to older posts, only later one does support MU-MIMO https://community.netgear.com/t5/Nighthawk-WiFi-Routers/R7500-MU-MIMO-Capability/td-p/998027

 

 

Message 2 of 10
TC_E1ite
Aspirant

Re: R7500 Beamforming and MU-MIMO

ok thank you, i look into the setting and saw the options for them and i looked up my order on Amazon and the title said that it has Beamforming+ https://www.amazon.co.uk/gp/product/B00N2PPFDM/ref=oh_aui_search_detailpage?ie=UTF8&psc=1

so i thought that it had support for it but i assume they must have updated the title after r7500v2 came out

Model: R7500|Nighthawk X4 AC2350 Smart WiFi Router
Message 3 of 10
schumaku
Guru

Re: R7500 Beamforming and MU-MIMO

Now I'm a little bit confused. In another thread, a community member has posted the UI screenshot - which does include both Beamforming and MU-MIMO controls - https://community.netgear.com/t5/Nighthawk-WiFi-Routers/R7500-v1-does-it-support-mu-mimo/td-p/150628... unclear if this is a v1 or a v2 variant:

Screenshot_20180220-085859

 

And the R7500 is listed as applicable in the Beamforming FAQs, too.

 

Check your router UI

Message 4 of 10
TC_E1ite
Aspirant

Re: R7500 Beamforming and MU-MIMO

Firefox_Screenshot_2018-02-22T12-42-51.020Z.png

This is a screenshot of my UI it has the options but i cannot use them because the accept button doesn't work very confusing

Message 5 of 10
schumaku
Guru

Re: R7500 Beamforming and MU-MIMO

Can't yee your screenshot yet (mandatory moderation if I have it right) - but I assume this is the same https://kb.netgear.com/000054465/R7500-Firmware-Version-1-0-0-122 which is in use on the other community member R7500.

Message 6 of 10
TC_E1ite
Aspirant

Re: R7500 Beamforming and MU-MIMO

it's pretty much identical except it's in English same firmware version V1.0.0.122 as that the latest one

Message 7 of 10
schumaku
Guru

Re: R7500 Beamforming and MU-MIMO

Pushed this to the desk of the Netgear manager in charge already. Really disappointing what is going on with many Nighthawk router products.

Message 8 of 10
TC_E1ite
Aspirant

Re: R7500 Beamforming and MU-MIMO

thank you, its funny i remember buying this router a few years back and the thing that made me won't this router was that it was advertised with having beamforming+ i remember getting it then finding out that it was not getting activated till a later firmware update in the future and i complete forgot about it till the other day when i saw the options for it in the setting

Message 9 of 10
JamesGL
Master

Re: R7500 Beamforming and MU-MIMO

Hi All,

 

R7500v1 does not support MU-MIMO. Enabling the option will not make any changes on the performance. This will be removed on the next FW release.

Message 10 of 10
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