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mw390's avatar
mw390
Aspirant
Feb 03, 2017
Solved

READYSHARE with Seagate - Backup Plus Hub 4TB External USB 3.0 Portable Hard Drive - Black

I purchased this drive with a builtin hub. If I plug it in to my notebook with another drive off the HUB port it sees BOTH. If I plug JUST the Hub drive to the Netgear READYSHARE DOES NOT recognize it. Anyone get this going or is it too new? Netgear, are you aware of this?

  • Hi mw390,

     

    I have sent you a message. Please check your inbox.

     

    Regards,

     

    Dexter

    Community Team

8 Replies

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator

    Hi mw390,

     

    I have sent you a message. Please check your inbox.

     

    Regards,

     

    Dexter

    Community Team

    • mw390's avatar
      mw390
      Aspirant

      I got the Seagate hub to work with 2 hard drives connected to the USB hub ports. First, you have to be patent and wait for the drive to ve recognized by the router. Wait 5 minutes or so. Then use the mao network drive and wait for the drop down box to show READYSHARE, expand it, and you'll see all the drives. So I have an R6300 with a 4TB Seagate Hub drive with 2 4TB Seagate backup plus drives hanging off iit and a 4TB Seagate drive attached to the other USB port on the R6300, so I have 16 TB networked. Please not I've done this under Win 7 and Win 10

  • I'm having this issue as well. Firmware on router is up to date. I removed my 1T portable and plugged in my new 4T Backup Plus (which is recognized by my Win10 pc) and router does not see it. I waited approx 30 minutes as suggested and it still did not show up.

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator

      Hi Stotz,

       

      1. What is the model number and firmware version of the router?

      2. Have you tried the other USB port (if applicable)?

      3. Does the 4TB drive have a separate power adapter?

      4. Does the USB LED light up on the router if the drive is connected?

      5. What is the file format of the drive?

      6. Have you tried partitioning the drive into smaller capacities?

       

      Regards,

       

      Dexter

      Community Team

      • DexterJB's avatar
        DexterJB
        NETGEAR Moderator

        Hi Stotz,

         

        I would like to follow up and check if you are still experiencing the issue.

         

        Regards,

         

        Dexter
        Community Team