Xr500, I have an issue with my Nat type on call of duty.

[Rob-xr500]

Looking for help with Moderate NAT type on call of duty warzone, i am having issue with joining friends private chats and finding games when the party leader. 

My setup is Sky home hub connected to XR500. 

Internet speed is 52mbps. QOS set at 15% on Playstation 5, there is 2 playstation 5's connected to the system but online play COD on one so not sure is that one has the same issue.

I have tried wired and wifi but still the same moderate NAT type.

When i first set it up the NAT type was open but that lasted a couple hours been moderate since. so i think is down to having a double NAT? any recomendations? 

Sky Hub can not be put into bridge/modem only mod.

Any help wuld be much appricicated.

[plemans]

Have you tried putting the xr500 into the sky hub's dmz?

[Rob-xr500]

No haven’t tried that. Just put xr500 WAN IP into dmz on the sky router?
Will try that in the morning will let you know how it goes. Thanks for the reply 👍

[Rob-xr500]

Hi just tried it still have moderate NAT type 😩

[plemans]

you might need a reboot after changing it. 

you can also check through the dumaos optimal settings guide

http://support.netduma.com/support/solutions/articles/16000076587-dumaos-optimal-settings-guide-open...

[Rob-xr500]

Morning, managed to get the NAT type to stay open when connecting over wifi but as soon as i connect with cat8 ethernet from the xr500 to the playstation NAT type changes to moderate again?

[antinode]

> [...] managed to get the NAT type to stay open when connecting over
> wifi [...]

   "managed" _how_?

> [...] as soon as i connect with cat8 ethernet from the xr500 to the
> playstation NAT type changes to moderate again?

   Did however you "managed" the success involve the IP address of the
Playstation?

   Did the IP address of the Playstation change when you connected it
using a different interface?

[Netduma-Fraser]

How have you setup the XR to get an open NAT? There should be no change between WiFi/ethernet unless you've made settings specific to the WiFi version of the device.

[Rob-xr500]

Hi I took the xr500 IP address and entered into into my sky router DMZ settings.

[Netduma-Fraser]

What about settings on the XR itself, DMZ, port forwarding/triggering, UPnP, NAT Secured/Open?

[Rob-xr500]

Hi Thanks for the reply. Please see below the information you asked for.

Default DMZ sever selected

Disable IGMP proxying selected

NAT filtering Open

Disable SIP ALG also selected.

Have not touched port forwarding/triggering.

UPnP is on 

Advertisement Period(in minutes):30

Advertisement Time to Live(in hops):4

Now when trying to join private chats on the playstation it takes a few attempts to join?

[Netduma-Fraser]

Disable the DMZ, as it could be conflicting with UPnP/NAT Open. You will need to add your friends to your Geo-Filter allow list otherwise it will block them. Add them to your chat, look for an icon on the map and click, then allow