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Forum Discussion

nighthawkdingo's avatar
Jan 01, 2018

hooking up router with DSL

Needing help getting internet connection with my new router.  have DSL connection and cannot get internet through ethernet?

 

4 Replies

  • > [...] my new router.

    > Model: R7000P|Nighthawk AC2300 Smart WiFi Router with MU-MIMO

       Does that describe your "my new router"?

    > [...] have DSL connection and cannot get internet through ethernet?

       What, exactly, does any of that mean?  Do you have DSL service from
    some ISP?  Do you have some kind of DSL modem or modem/router?  What,
    exactly, is connected to what, how?  What, exactly, are you doing, and
    what, exactly, happens when you do it?  Have you obtained any applicable
    documentation ("User Manual", for example) for any of this equipment?
    Followed any instructions?

  • I have the same problem, my connection that comes from the phone line filter is only a DSL connection (not Ethernet) and the AC2300 Night Hawk does not have a DSL port only Ethernet ports.

     

    Is there some kind of adapter or device that can connect these two together and have them work successfully?

     

     

    • michaelkenward's avatar
      michaelkenward
      Guru - Experienced User

       


      WhAct wrote:

      I have the same problem, my connection that comes from the phone line filter is only a DSL connection (not Ethernet) and the AC2300 Night Hawk does not have a DSL port only Ethernet ports.

       


      Not really the same problem. But what is this AC2300?

       

      AC2300 s not a reliable guide to model number. Many devices come with an AC tag, but that  is essentially a label that Netgear, and other brands, attach to hardware to describe wifi speeds.

       

      Look at the label on the device for the model number.

       

      Something like R7000P or RS400.

       


      Is there some kind of adapter or device that can connect these two together and have them work successfully?

       


      You probably need a DSL modem. Your Internet service provider can advise you on the sort of thing that will work on its network.

       

      The ideal DSL modem from Netgear is the DM200. The bad news is that Netgear, and most other brands, seem to have abandoned the market for DSL modem-only devices.

       

      Most ISPs supply hardware, but many opt for modem/routers that can cause problems with separate routers.

       

      You have also joined in a conversation that hasn't seen any action in four years.

       

      There is also a good chance that the official support team is busily monitoring new conversations and may miss your addition to this one.