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Re: netgear router 7000P with circle peformance issue with devices not full network

ishamsthestar
Aspirant

netgear router 7000P with circle peformance issue with devices not full network

Hi , Three days a go i purchased R7000P , setup and configured without any issue , wifi speed about 300 MBPs no issue , I purchased this router becase of Circle apps support. The problem is as soon as i added the device into circle like block the youtube , it blocked rightaway but when i allow my kids to watch youtube , none of youtube video run until you restart the laptop and removed the device from circle. please help me what i should do .  . thanks

Model: R7000P|Nighthawk AC2300 Smart WiFi Router with MU-MIMO
Message 1 of 6
DexterJB
NETGEAR Moderator

Re: netgear router 7000P with circle peformance issue with devices not full network

Hi @ishamsthestar,

 

Welcome to the community!

 

1. What is the firmware version of the router?

2. Does the issue persist if you block and allow other devices?

3. Does it happen to YouTube only (do other sites work fine when already allowed)?

 

Regards,

 

Dexter

Community Team

Message 2 of 6
DexterJB
NETGEAR Moderator

Re: netgear router 7000P with circle peformance issue with devices not full network

Hi @ishamsthestar,

 

I would like to follow up and check if you are still experiencing the issue.

 

Regards,

 

Dexter
Community Team

Message 3 of 6
ishamsthestar
Aspirant

Re: netgear router 7000P with circle peformance issue with devices not full network

yes still have same issue.

Message 4 of 6
ishamsthestar
Aspirant

Re: netgear router 7000P with circle peformance issue with devices not full network


@DexterJB wrote:

Hi @ishamsthestar,

 

Welcome to the community!

 

1. What is the firmware version of the router?

I updated the rouer firmware and its saying no new updates available.

2. Does the issue persist if you block and allow other devices?

some time yes and some time no, but kids devics yes all the time.

3. Does it happen to YouTube only (do other sites work fine when already allowed)?

yes only youtube other websites running , but i did not check other video websites.

 

Regards,

 

Dexter

Community Team


 

Model: R7000P|Nighthawk AC2300 Smart WiFi Router with MU-MIMO
Message 5 of 6
DexterJB
NETGEAR Moderator

Re: netgear router 7000P with circle peformance issue with devices not full network

Hi @ishamsthestar,

 

I have sent you a message. Please check your inbox.

 

Regards,

 

Dexter
Community Team

Message 6 of 6
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