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Cannot unregister WiFi 6 Router AX1800 from netgear acct or Genie for new owner
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Need help unregistering Netgear router.
I have sold my registered Netgear product AX1800 Router & Satellite (Router MR60, Satellite MR60) and the new owner cannot register it as he says it is still in my name. I have tried my Netgear account and Netgear Genie, but no option to unregister.
Mesh Wi-Fi 6 Router (MR60)
Serial Number: 63A19B7HA15A3
Registration Date: 2/10/2020
Thank you.
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Hi Dnels,
Please contact our Customer Care and provide your serial number and email address associated to the router. You may contact our Customer Care at customer.service@netgear.com.
Christian
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Hi Dnels,
Please contact our Customer Care and provide your serial number and email address associated to the router. You may contact our Customer Care at customer.service@netgear.com.
Christian
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Re: Cannot unregister WiFi 6 Router AX1800 from netgear acct or Genie for new owner
I got rid of a CM1000 today off my account as it broke just after 2 years. The only I found to do it was to open the netgear app up on your phone and let it connect. Then at the bottom is a place to select support. Then select the 3 verticle dots in the top right corner. Remove device appears. I went on line afterwards and it was in fact removed.
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