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Help I can’t connect my AX12

Anjewl
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Help I can’t connect my AX12

I recently moved to a new place and I can’t seem to get the router connected to the Ethernet port in the wall. The modem provide by the telco is working with internet but I can’t seem to get AX12 to get to the internet.

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plemans
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Re: Help I can’t connect my AX12

"The modem they provided works". What modem is that? 

What actual router do you have from netgear AX12 isn't a model number. look at the label on it. 

How is your ISP providing service to the home? 

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