Orbi WiFi 7 RBE973
Reply

Movies on TV boxes, like Andoid Box and iStar, freeze frequently

sfiott
Follower

Movies on TV boxes, like Andoid Box and iStar, freeze frequently

I upgraded my Xfinity speed to 1000Mbps and installed a AX6000 CAX80 modem router. Since then, movies streaming started to freeze and not load properly. I downgarded the router modem to Netgear AC3200 C7800 modem router and the problem went away - no freezing. I switched back to the CAX80 and problem came back right away.

Are there any settings I can adjust on CAX80?

Is it that the other preipherals are not compatible with high speed or CAX80 wifi system?

Message 1 of 3
Kitsap
Master

Re: Movies on TV boxes, like Andoid Box and iStar, freeze frequently


@sfiott wrote:

I upgraded my Xfinity speed to 1000Mbps and installed a AX6000 CAX80 modem router. Since then, movies streaming started to freeze and not load properly. I downgarded the router modem to Netgear AC3200 C7800 modem router and the problem went away - no freezing. I switched back to the CAX80 and problem came back right away.

Are there any settings I can adjust on CAX80?

Is it that the other preipherals are not compatible with high speed or CAX80 wifi system?


The last two words of your post were very telling.  Do these various TV boxes and peripherals connect to the internet via Wi-Fi?

 

If yes, there is no reason your CAX80 should not perform as well or better than the C7800.  However, the performance of a Wi-Fi connection is very dependent on the settings you have configured both inside router and inside the peripheral devices. 

 

Start by comparing the settings you have in place for the C7800 with the settings on the CAX80.  They are different devices from different generations, but the terminology should be very similar.  Look at all of the settings, but in particular the DNS (domain name server), frequency band your peripheral is connecting to, Wi-Fi channel, channel width, and beam forming.

Message 2 of 3
FURRYe38
Guru

Re: Movies on TV boxes, like Andoid Box and iStar, freeze frequently

Any progress on this? 

What FW is loaded on the CAX80?


@sfiott wrote:

I upgraded my Xfinity speed to 1000Mbps and installed a AX6000 CAX80 modem router. Since then, movies streaming started to freeze and not load properly. I downgarded the router modem to Netgear AC3200 C7800 modem router and the problem went away - no freezing. I switched back to the CAX80 and problem came back right away.

Are there any settings I can adjust on CAX80?

Is it that the other preipherals are not compatible with high speed or CAX80 wifi system?


 

Message 3 of 3
Top Contributors
Discussion stats
  • 2 replies
  • 588 views
  • 0 kudos
  • 3 in conversation
Announcements

Orbi 770 Series