We were told by our apartment complex that we just needed to get a router, plug it in, and we would have internet. I currently work from home so this is an issue. The device we have is a Netgear Nighthawk. Can anyone help? We usually get our wifi through Comcast, however, our new place does not work with Comcast and our current internet company is closed until Monday.
> We were told by our apartment complex that we just needed to get a > router, plug it in, and we would have internet. [...]
Were they right? Or are you having some kind of problem?
"plug it in" to what? Note that a typical router does not have a plug which you could "plug in" to anything; it has multiple Ethernet ports, not all equivalent, which could be connected to other Ethernet ports, using a suitable Ethernet cable.
> [...] The device we have is a Netgear Nighthawk. [...]
The same could be said about many other, different devices, too. Has your (unspecified) "a Netgear Nighthawk" a model number? Look for "Model" on the prduct label.
With that datum in hand, you might try this radical concept:
Visit http://netgear.com/support , put in your (actual) model number, and look for Documentation. Get some. Read.
> [...] our apartment complex [...] a Netgear Nighthawk [...] our > current internet company [...]
How much do you expect the non-psychics in your audience to know about any of these things? Or what you did? Or what happened when you did it? Or the actual subject of your complaint?
None of that is a useful problem description. It does not say what you did. It does not say what happened when you did it. As usual, showing actual actions (commands) with their actual results (error messages, LED indicators, ...) can be more helpful than vague descriptions or interpretations.
It seems like your apartment complex ay be providing internet to each unit. in whichcase, you will connect an Ethernet cable from the WAN port of the Netgear router, into the Ethernet jack in the apartment.Then set it up as a router and not an AP to be on the safe side.
Only down side is you will be behind a double NAT, thus certain tasks such as hosting a game server (e.g., runing your own minecraft or ark survival evolved server, will not work).
