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RAX-75 Incorrect time,

aant
Aspirant

RAX-75 Incorrect time,

I have RAX75 with firmware V1.0.3.98_1.0.46.

I noticed the router is not maintained by router. Netgear support sent me some NTP server list and i updated the router. Time is synced every time i reboot then it stays at the same day+hour+minute. Its not advancing. I see that same time stamp after hours or days.  The router log time stamp is also wrong because there is no clock running inside. Netgear support asked me to downgrade firmware and factory reset.  I am trying to avoid a factory reset because i dont want to set up client ips from scratch.  Any one faced same issue of time in router? Any known solution other than factory reset ?

 

 

Model: RAX80|Nighthawk AX8 8-Stream WiFi Router
Message 1 of 12
AB3458
Aspirant

Re: RAX-75 Incorrect time

Same problem here with my rax80 afer installing V1.0.3.98_1.0.46

Message 2 of 12
Christian_R
NETGEAR Employee Retired

Re: RAX-75 Incorrect time,

Hello aant & AB3458,

 

May you send me a private message with your email address and serial number. We currently have a trial firmware that may address your issue.

 

Christian 

Message 3 of 12
PCGuru69
Aspirant

Re: RAX-75 Incorrect time,

RAX75 S/N 6271967TA0548

 

Using pool.ntp.org with GMT-06:00 timezone as NTP server or the Netgear server, the router retrives incorrect time and date (as of Sunday, 30 Aug 2020 13:56:43 CDT the rouiter shows "Wednesday, 12 Aug 2020 15:18:28") and never advances from that day, hour, or minute, but the seconds vary between 18 and 47 on repeated entry to the NTP page.

New firmware is required with correct NTP routine!

 

Model: RAX80|Nighthawk AX8 8-Stream WiFi Router
Message 4 of 12
steviev1
Apprentice

Re: RAX-75 Incorrect time,

I have the same issue.  May I PM you my serial number as well?  

Model: RAX80|Nighthawk AX8 8-Stream WiFi Router
Message 5 of 12
nkr1125
Aspirant

Re: RAX-75 Incorrect time

Same issue... Firmware on V1.0.3.98_1.0.46

Router time is about 11 hours behind. See attached screenshot

Message 6 of 12
steviev1
Apprentice

Re: RAX-75 Incorrect time

Netgear pulled that firmware from their site.  I actually downgraded back to .88

So far everything is good after that.  I hope they get this fixed soon.

Model: RAX80|Nighthawk AX8 8-Stream WiFi Router
Message 7 of 12
nkr1125
Aspirant

Re: RAX-75 Incorrect time


@steviev1 wrote:

Netgear pulled that firmware from their site.  I actually downgraded back to .88

So far everything is good after that.  I hope they get this fixed soon.


Looks like they pulled back the firmware only for RAX-80.

RAX-75 still shows 1.0.3.98.

Message 8 of 12
steviev1
Apprentice

Re: RAX-75 Incorrect time

Probably should be pulled for the 75 also.

 

Anyone from Netgear care to comment on this?

Model: RAX80|Nighthawk AX8 8-Stream WiFi Router
Message 9 of 12
baum_NG
Aspirant

Re: RAX-75 Incorrect time

I downgraded to the V1.0.3.88_1.0.41 at 1540 CST and the time is now working perfectly. Hopefully it also fixes the intermittent issues I have been having with the wifi connections becoming non-responsive when the system reloaded itself.

It's kind of ridiculous Netgear downgraded the RAX80 but not the RAX75... though I suppose I shouldn't be too surprised considering I can't even log in with the Nighthawk app.

Model: RAX80|Nighthawk AX8 8-Stream WiFi Router
Message 10 of 12
baum_NG
Aspirant

Re: RAX-75 Incorrect time

(To be completely fair, however, I *should* note that now that the router has the correct timestamp it also seems to have fixed the Nighthawk app immediately claiming you have attempted to login too many times incorrectly without even attempting to submit a login request.)

Message 11 of 12
steviev1
Apprentice

Re: RAX-75 Incorrect time

Had the exact same issue with the RAX80.

Model: RAX80|Nighthawk AX8 8-Stream WiFi Router
Message 12 of 12
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