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Re: RAX35-100NAS
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I need help with conncecting to my my Nighthawk AX4. Work computer can't see my wifi. Unable to make it find it.
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Re: RAX35-100NAS
Yes, my personal laptops, phone and tablets but my work laptop (Dell) cannot see my router. I replaced my old router with a new one and when I try to see available wifi networks, my wifi router does not show up or appear. I do not know how to make it available for selection.
Thanks,
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Re: RAX35-100NAS
@crewsn01 wrote:
Yes, my personal laptops, phone and tablets but my work laptop (Dell) cannot see my router.
This tells that there is nothing wrong with your router. It is doing its job and sending out wifi.
The problem is on the receiving end.
Work laptops are sometimes locked down so that they cannot get into "unsafe" networks. (I have even seen "superglued USB ports on government PCs.) ) If it cannot even see the wifi from the router, maybe that's the problem.
Ask the people at work. They supplied the thing.
Have you tried plugging the laptop into the router? That would confirm that it is the wifi behind the problem.
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Re: RAX35-100NAS
Yes I have hard wire it and can get to the internet but swithching it back wifi will not allow it to show up. Saw another thread on this site and they mentioned that it may be the network adapter not being the latest and would require another adapter to be installed or updated. Tried that but I do not have administrative rights to allow the download. Will have to contact work IT again and see if they can do it and see if that will allow it to find my router.
Thanks
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Re: RAX35-100NAS
Maybe they just need to update the drivers for the laptop's wifi. Again, nothing to do with the router.
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Re: RAX35-100NAS
Older Intel wireless module drivers are known for not able to recognize WiFi 6 (AX) wireless access points. Ensure you get the current drivers from Intel - the device makers are often years behind.
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